Privacy Policy

Last updated August 3, 2026

Nannybase (operated by OrbitiaLabs LLC, "we," "us") is a coordination app for families and the nannies they employ — shared scheduling, daily logging, messaging, and payroll-compliance tracking for a single household workspace. This policy explains what information the app collects, why, and how it's protected.

Who this applies to

Nannybase's accounts are held by adults — the employing parent(s) and the nanny they work with. Information about a child (name, birth year, daily-log notes, photos, milestones) is entered by an adult account holder about a child in their care, not collected directly from or by the child; children do not have their own Nannybase accounts. If you're a parent, you control what's entered about your child and can request its removal at any time (see "Your choices" below).

Information we collect

Everything below is entered directly by an account holder in the course of using the app — we don't buy, scrape, or infer data from any outside source.

• Account: your email address (used only to send a one-time sign-in code — we never ask for or store a password).
• Family/household: family name, member names, initials, roles (parent or nanny), and — for a child in your family's care — first name and birth year.
• Daily logs & milestones: nap times, meals, mood, notes, and any photos you choose to attach.
• Schedule: shift times, clock-in/out timestamps, and shift-swap proposals and their history.
• Messages: chat text and any photos sent between family members and the nanny within a family's own workspace.
• Payroll-compliance tracking: your family's own EIN if you choose to enter it, which payroll specialist (e.g. HomePay, Poppins Payroll) you've engaged, and self-reported compliance status/deadlines (Schedule H, state unemployment insurance, workers' compensation, Form I-9). Nannybase never calculates, stores, or displays gross or net pay, and never collects Social Security numbers, bank account or routing numbers, or any other payment credentials — actual payroll processing and tax filing happen entirely with the third-party specialist you choose, outside this app.
• Expenses: amounts, descriptions, and receipt photos for reimbursable purchases or mileage you submit.
• Documents: certifications, background-check results, or other files a family member chooses to upload to their family's document vault, and any expiry date entered for them.
• References: text and star ratings a parent chooses to leave about a nanny's tenure with their family.
• Emergency contacts: names, phone numbers, and relationships you add for people to reach in an emergency — these people are not Nannybase users and are never contacted by us directly; the app simply opens your device's own phone/messaging app with their number pre-filled.
• School/daycare calendar sync: the calendar (ICS) link you provide, and the event titles/dates it publishes — fetched directly from the link you supply, on your device.
• Push notification token: a device identifier used solely to deliver alerts you've opted into (e.g. an emergency broadcast from another family member).
• Diagnostics: crash reports and basic device/app-version information, collected automatically to help us fix bugs.
• Subscription status: whether your family workspace has an active Nannybase Plus subscription. Purchases themselves are handled entirely by Apple's App Store or Google Play — Nannybase never receives or stores your payment card details.

Who can see your data

Every family's data — logs, schedule, messages, expenses, documents, payroll-compliance status — is visible only to the members of that specific family workspace (the parent(s) and their nanny). A nanny who works for two or more families sees each family's data completely separately; nothing crosses over between families. This isolation is enforced at the database level, not just in the app's interface.

Where your data is stored

Data is stored with Supabase, our database and authentication provider, on infrastructure located in the United States. Photos and documents are stored in access-controlled storage, readable only by members of the relevant family workspace via short-lived signed links.

Third-party services we use

• Supabase — database, authentication, file storage.
• Sentry — crash and error reporting.
• RevenueCat — subscription status management (relays purchase state from Apple/Google; never handles payment details directly).
• Expo's push notification service — delivers push alerts to your device.

Each of these processes data only as needed to provide the app's functionality — none of them use Nannybase data for their own advertising or resell it.

Your choices

• You can edit or delete daily logs, milestones, messages, documents, expenses, and emergency contacts you've added, directly in the app.
• You can request full deletion of your account and every family workspace you own by emailing support@orbitialabs.com. We'll confirm and complete deletion within 30 days.
• Declining to grant photo-library access simply disables photo attachments — every other feature still works normally.

Changes to this policy

If we make a material change to how we handle your data, we'll update the date at the top of this page and, where required, notify you in the app.

Contact

Questions about this policy or your data: support@orbitialabs.com. See also our Terms of Use.